Managed IT support
A full helpdesk without the headcount. Onboarding, offboarding, hardware, licences and day-to-day tickets handled with a 15-minute response target.
IT solutions & managed services
Technology that quietly does its job.
Crassus runs the infrastructure, security and software behind small and mid-sized businesses — so your team stops firefighting tickets and gets back to the work that actually pays.
No long-term lock-in · 24/7 monitoring · Response inside 15 minutes
Trusted by teams in logistics, healthcare, finance and manufacturing
- Northwind Logistics
- Meridian Health
- Halcyon Capital
- Ferro Manufacturing
- Bluepoint Legal
What we do
One partner for the whole stack
Most clients start with one service and grow into the rest. Everything is delivered by the same team, under one contract, with one number to call.
Cloud & infrastructure
Migration to Azure, AWS or Microsoft 365, plus the networking, identity and virtualisation underneath it. Designed to cut spend, not just move it.
Cybersecurity
Endpoint detection, phishing simulation, MFA rollout, hardening and incident response — mapped to ISO 27001, NIS2 and GDPR obligations.
Custom software
Internal tools, portals, integrations and automation built to fit how you already work — instead of bending the business around off-the-shelf software.
Data & reporting
Consolidate the spreadsheets. We build the pipelines and dashboards that turn scattered systems into numbers your leadership team can act on.
Backup & continuity
Automated, encrypted, off-site backups with restores tested quarterly — plus a documented recovery plan you can actually execute under pressure.
Why Crassus
Fewer surprises, in the invoice and in the server room
99.98%
Average client uptime
11 min
Median first response
180+
Businesses supported
14 yrs
In operation
Flat monthly pricing
You pay per user, per month. Tickets, call-outs and after-hours incidents are already in it — there is no meter running while we fix something.
Senior engineers, not scripts
Your account is handled by a named team that knows your environment. No tier-one queue reading a decision tree back to you.
You own everything
Licences, domains, documentation and credentials stay in your name. If you ever leave us, you leave with a working handover pack.
How we work
From first call to steady state in about four weeks
Audit
A free two-hour review of your infrastructure, security posture, licences and current spend. You get the written findings whether or not you hire us.
Plan
We prioritise the findings into quick wins, risks to close and longer projects — each with cost, effort and a plain-language reason it matters.
Transition
Monitoring, backups and endpoint protection go on first. We document your environment and take over support with no downtime for staff.
Run & improve
Day-to-day support, proactive maintenance and a quarterly review where we show what broke, what we prevented and what to fix next.
Pricing
Simple plans, priced per user
Every plan includes monitoring, patching, antivirus and unlimited helpdesk tickets. Projects and hardware are quoted separately, always up front.
Essential
€39 / user / month
For small teams that mostly need things to keep working.
- Helpdesk, business hours
- 24/7 monitoring & alerting
- Patch management
- Managed antivirus
- Cloud backup, 30-day retention
Managed
€69 / user / month
Our most common plan for 20–150 person businesses.
- Everything in Essential
- 24/7 helpdesk & on-call escalation
- Endpoint detection & response
- Microsoft 365 / cloud administration
- Quarterly security review
- Named account engineer
Enterprise
Custom
Multi-site, regulated or heavily bespoke environments.
- Everything in Managed
- Dedicated engineering team
- Compliance support (ISO 27001, NIS2)
- Custom software & integrations
- Contractual SLA with penalties
“We were losing half a day a week to IT problems nobody owned. Crassus took over in three weeks, and the first quarterly review told us more about our own network than four years of the previous provider.”
“They found an unpatched VPN appliance during the free audit. That single finding justified the whole contract — and the migration off it happened without a single hour of downtime.”
Get in touch
Book your free IT audit
Two hours, on site or remote. You get a written report on your infrastructure, security gaps and licence spend — no obligation, and it's yours to keep.
- Emailhello@crassus.example
- Phone+36 1 234 5678
- OfficeVáci út 45, 1134 Budapest, Hungary
- Support hoursHelpdesk 08:00–18:00 CET · 24/7 on-call for Managed and Enterprise